The Flipkart Big Billion Days sale that started last week, brings a host of offers on products ranging from electronics, smartphones and kitchen appliances to apparels, fashion accessories and a lot more. One important segment that has garnered huge attraction among online customers is the smartphone and electronic segment. However, one peculiar thing that people have been complaining this time is the cancellation of their iPhone 13 orders.
Flipkart customers could book the iPhone 13 as low as Rs 50,000 during the Big Billion Day sale. However a lot of them have now taken to social media to register their complaint. Internet is abuzz with cases of iPhone 13 orders being cancelled on Flipkart and also that the refunding process is taking an unusual amount of time.
Here is what netizens have been talking regarding cancellation of iPhone 13 during Flipkart Big Billion Day sale
“Flipkart is a customer first ecommerce marketplace and always ensures that customers’ interests are protected. We understand that close to 70% of all iPhone orders placed across cities including Guntur, Gorakhpur, and Siliguri have been successfully delivered by the Sellers.
Further, a minor fraction of orders (<3% of all orders) have been cancelled by Sellers due to anomalies.
As a customer focused ecommerce marketplace, we encourage sellers to prioritise the customers’ orders and strive to keep them delighted with their service.”- Flipkart Spokesperson.
Flipkart had announced ninth edition of its flagship `The Big Billion Days` (TBBD) festive sales that will run from September 23 till September 30. Flipkart had said that customers will have an opportunity to pre-book products across categories by Rs 1 as a token advance. They will get access to 130 `Special Edition` collectibles from more than 90 brands across categories bringing more than 10,000 new products.